Prescriptions
Order your repeat prescriptions with us, then collect them or have them delivered to your door for free.
Three easy ways to order
The NHS App
Order your repeat prescription in the NHS App. If Bayview Pharmacy is your nominated pharmacy, it comes straight to us.
Your GP surgery
Order through your GP surgery as you normally would, and ask for it to be sent to Bayview Pharmacy.
Ask us
Not sure how to order? Pop in or call 01632 960 482 and we’ll help you get set up.
We’ll bring your medicines to you
If it’s hard to get to the pharmacy, our free delivery service brings your prescriptions straight to your door.
Let us know
Give us a ring and we’ll add you to our delivery list.
We get it ready
We check your prescription and prepare your medicines.
Delivered to your door
Our driver brings your medicines to you, in a sealed bag.
Do I need to pay?
In England there’s a charge for each item on your prescription, unless you’re exempt. You don’t pay if, for example, you’re 60 or over, under 16, aged 16 to 18 and in full time education, pregnant or have had a baby in the last 12 months, or have a valid medical exemption certificate.
If you need several items, a prescription prepayment certificate could save you money. Check the current charges and who can get free prescriptions on the NHS website.
Running low on medicine?
If you’ve run out of a regular medicine and can’t get a prescription in time, speak to our pharmacist. In some cases we may be able to supply an emergency amount.
Prescription questions
- How long does it take for my prescription to be ready?
- Once we receive it from your GP, most prescriptions are ready within a day or two. Some items need ordering in, and we’ll let you know if there’s any delay.
- Can someone else collect my prescription?
- Yes. A friend or family member can collect it for you. We may ask them to confirm your name and address.
- What if my medicine is out of stock?
- We’ll do everything we can to get it in quickly. If there’s a supply problem, our pharmacist will talk to you and your GP about the options.
- Can I return medicines I no longer need?
- Yes. Bring any unwanted or out of date medicines to us and we’ll dispose of them safely. Please don’t put them in the bin or down the sink.
Got a question? Just ask.
Pop in, give us a ring or send us a message. Our pharmacists are always happy to help, no appointment needed.